When can I contact the customer care team?

Our lovely customer care team are available Monday-Friday from 9am-5pm.

The Future Health Biobank head office is located in Nottingham, the centre of the UK. Many customers who live nearby also often pop in to discuss our services face-to-face. However, for those that live a little further afield our customer care team are also available by email custcare@fhbb.com, phone 0115 967 7707 or live chat on our website.

A great way to get to know our brand a little better is by attending one of the many baby shows where we exhibit. These shows are normally scattered throughout the country from Birmingham to London. If you are nearby then please do pop in and say hello, our team are always happy to meet old and new customers.

For emergencies, our customer care team are also on call 24/7. Should you require their assistance, you can be assured that they will be there to offer help and guidance.

Help and advice