We recently took some time to talk to Future Health Biobank customer; Gary Bateman. The Bateman family is from Ashby-de-la-Zouch in Leicestershire. Gary has been working in the medical profession for many years. Gary and wife Suzanne used our umbilical cord collection service with their beautiful son Thomas in July 2015.
How did you first hear about stem cell banking?
I first heard about stem cell banking from a father-to-be handbook.
Why did you decide to have your baby’s stem cells stored?
After reading the father-to-be handbook information, I went on to do some additional research into the scientific developments of stem cells and regenerative medicine. I felt that this precious source of stem cells was too valuable to throw away and felt it to be a necessary step to ensure the future health of our baby boy.
Initially did you have any concerns about the procedure?
Initially we were concerned that the collection process may interfere with the process of labour as well as a slight concern over the cost of the service.
And how have you overcome these concerns?
We took some time to discuss our concerns with the phlebotomist, members of staff at our hospital as well as the customer care team at Future Health Biobank. They all put our minds at ease. As for the cost, when you consider the potential benefits of the service, it is well worth the money.
Why did you choose Future Health Biobank?
I have worked at The University of Nottingham previously with Roger Dainty, the MD of Future Health Biobank. I was also impressed with the customer service and local nature of the company.
Would you recommend Future Health to others?
Yes, without a doubt.
If you could describe Future Health Biobank in 3 words, what would they be?
Caring, professional and secure.